Frequently Asked Questions

Dear Valued Customer-

Thank you for your business!

In an effort to make your life a little easier, I decided to put some frequently asked questions below and some information.

 

Do you have any coupons?

Yes. I offer coupons often.  Please keep checking to see if I have added new coupons.

Please note that coupons and promotions change frequently so take advantage of the current promotions right away.

 

What promotions do you have for FREE gifts?

Yes. I offer promotions often.  Please keep checking to see if I have added new promotions.

Please note that coupons and promotions change frequently so take advantage of the current promotions right away.

 

What is the average size choker?

I am over 11,000 sales and from my experience the average size choker is about 11 to 12 inches.   I always add about 3 to 4 inches of additional links so that my customers can easily adjust their choker.

 

How do I measure my neck?

Copy and paste this link to learn how to measure your neck for my chokers.

http://www.roseyjohnny.com/how-to-measure-your-neck-for-a-choker/

 

Do you sell chokers for kids?   What size would I get?

I do make chokers kids.   Average choker for kids is about 8 inches.  I always add about 3 inches of additional links so that my customers can easily adjust their choker.

 

Where do I put my choker colors if I want to select different colors?

You put the choker colors in the order notes and if you want more of one color, you need to put the quantity next to the color so that I know when I am filling the orders.

 

Are your chokers adjustable?

Most of my chokers are adjustable.   I usually add about 3 to 4 inches to each choker so if you order 10 inches, you can expect to be able to adjust up to about 13 inches.   If you need to get more additional inches of links, you must let me know by messaging me and putting it in the order notes as well.

 

What color metals do you have?   What metal is the clasp and links?

I have 6 different metals at this time that you can choose from.   Please put this information in the order notes so that I know what you prefer because without this, I cannot fill the order.   I do not want to just pick for you unless you want me to pick but you must specify if you want me to pick.

 

  1. Nickel Silver
  2. White Shiny Silver
  3. Gold
  4. Antique Brass
  5. Antique Copper
  6. Gun Metal

 

Do you send tracking with every order?

Yes.   I send a tracking number with every single order.   The way it works is that since I get over 100 orders at a time, I print the shipping label first and then fill each order that is due.   If you ever have any issues with any order, just message me through Etsy.

 

When will my chokers ship?

I usually try to ship as soon as possible but I am currently getting over 100 orders at a time so I fill them as they come in.   If you need your choker sooner, you will have to pay for faster shipping or pay to jump the line.   I cannot guarantee you will get it sooner unless you pay for extra shipping. I would recommend if you need it sooner that you message me and let me know so that we are both on the same page.

 

 

Do you sell wholesale?

Yes. I do sell wholesale.   If you need to stock your retail store or your Etsy store, please message me.

 

Do you sell party kits?

Yes. I do sell kits for parties.   Message me through Etsy and we can discuss.

 

Do you do custom orders?

Yes. I do sell custom orders to many customers.   Message me through Etsy and we can discuss.

 

Does your metal fade?

I have not had any experience with customers saying the metal has faded.

 

What is your return policy?

I ask all customers that are ordering chokers to make sure to measure their neck to get the right size chokers that will fit them. Custom chokers are made specifically for each customer and cannot be returned as stated on Etsy.   If the chokers are too small you can send them back and I can add additional links or if they are too big you can send them back and I can make them smaller.

How do I leave feedback on Etsy?

If you are satisfied with your purchase, I would greatly appreciate positive feedback on Etsy.

http://www.dummies.com/business/online-business/etsy/how-to-leave-feedback-after-an-etsy-purchase/

 

How do I update feedback on Etsy?

https://www.etsy.com/help/article/108

 

What is the best way to contact RoseyJohnny?

The best way to contact me is through Etsy Messages.

 

 

 

Does everyone that purchases from RoseyJohnny get a FREE gift?

Yes.   I include a FREE gift with every single order.   It does not matter how big or small you will always get a FREE gift.   If you order more, I include more gifts.   The gifts are always a surprise and I choose them.

 

Do you have another website?

Yes. I have http://mindbodysouljourney.com.   This website is a inspirational/motivational website where I try to put things that I have learned along my life journey that hopefully help inspire others.  I also post on instagram so check me out there roseyjohnny_

 

How did you get started with your Etsy shop?

Copy and paste this website http://www.roseyjohnny.com/about-us/

 

xoxo

RoseyJohnny.com